Our Price Match Promise To You
At Smyths Books we promise to bring you the best available prices with quick, reliable delivery and great customer service. Our Price Match Promise means that if you find any of our products at a lower advertised price elsewhere, we will match the price for you, subject to the following:
- The competitor’s product must be identical to the one sold on our site (including condition, size and colour).
- The competitor must have the item in stock ready for delivery.
- Price match must be agreed before purchase with a customer care advisor from Smyths Books. All price match codes are valid for 48 hours.
- We reserve the right to withdraw the price match promise at any time.
- Price match cannot be used in conjunction with any other offers.
To request a price match, please contact a member of our customer care team at firstname.lastname@example.org and we will be happy to assist you. Please include a link to the competitor’s website page which shows the product and price that you want us to match and which meets all our criteria listed above. We will verify your request and match the price by sending you a coupon code to use when you place your order.