1. Items must be in its original packaging and in an unopened and unused condition
If you wish to return any unwanted item(s), please ensure the above criteria is met. Items which are returned to us in unacceptable conditions may not be accepted and may be returned to you without refund.
2. Apply the free returns label to your parcel
To return unsuitable purchase(s) free of charge, apply the free returns label enclosed within your delivery parcel and post the package at your Post Office.
If you are returning your product by post, please include details of your order, your personal details and the best way for us to get in touch with you; otherwise we will be unable to process your refund.
3. Return items to Smyths Books Returns Department
Smyths Books Returns
1 Ballards Lane
We will email you once we have received your return. If there are any issues concerning your return, we will contact you.
For information on your cancellation rights under the Rights of Cancellation (Consumer Contracts Regulations 2013) or further information on the returns process, please refer to our Terms & Conditions.